Gatton Equipment Hire

 

1. Purpose of this Policy              

This Privacy Policy explains how Smooth Bark Pty Ltd (Gatton Equipment Hire) ("we," "our," or "us") collects, stores, uses, and protects personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs) and applicable Queensland privacy requirements. 

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By using our websites or services, you agree to the terms of this Privacy Policy.

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2. Information we collect            

We may collect the following types of information:

• Personal details - name, email, phone number, address

• Business details - company name, ABN, job information

• Client-submitted cotent - job notes, photos or videos

• Payment details - invoices and payment records (processed securely through third-party providers)

• Technical data - cookies, browser type, IP address for analytics        

 

3. How we use your information      

We use personal information for purposes including:

• Sending communications (confirmations, reminders, seasonal campaigns)

• Maintaining compliance records (insurance, permits, safety forms)

• Improving our websites and services

 

We will not sell, rent or trade your personal information to third parties.    

 

4. Data storage and security      

• Information is stored securely with password protection, encryption and secure backups

• Where possible , data is stored on Australian-based servers. If international cloud services are used (e.g. Google, ServiceM8, Xero), we take reasonable steps to ensure compliance with Australian privacy standards

• Records may be kept for at least 7 years to meet legal, tax and compliance obligations 

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5. Disclosure of information

We may disclose personal information: ​

• where required by law or regulation

• to trusted third-party providers who assist us in delivering services (e.g. software platforms, IT providers)

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6. Your rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you

• Request correction if the information is inaccurate, out-of-date, or incomplete

• Withdraw consent to direct marketing at any time

• Request deletion of your data, subject to legal record-keeping obligations

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7. Data breaches

In the event of a data breach that is likely to result in serious harm, we will comply with the Notifiable Data Breaches (NDB) scheme, including notifying affected individuals and the Office of the Australian Information Commissioner (OAIC)

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8. Cookies and analytics

Our website may use cookies and analytic tools to enhance user experience and monitor traffic. You can disable cookies in your browser, though some features of the Site may not function correctly without them.

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9. Third-party links

Our websites may contain links to other websites. We are not responsible for the privacy practices of those external sites.

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10. Changes to this policy

We may update this Privacy Policy from time to time to remain compliant with the law and reflect changes to our operations. Updated versions will be published on this Site.

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